SHIPPING & DELIVERY

WE OFFER FREE SHIPPING WORLD WIDE.  

* Please note our warehouse will be relocating states the week of the 30/01/23 - 06/02/23. Any orders placed during this time will experience delays in processing and shipment. We appreciate your patience during this period. If you have any questions or concerns around an order placed during this period, please contact customer support via email for assitance.

EXPRESS SHIPPING

  • Next business day delivery* within the Express Post delivery network and fastest possible delivery for other areas
  • *Please note delivery times are estimates only after shipment and cannot be guaranteed*
  • Order before 1PM for same day shipment on eligible orders, (Excludes pre-orders and cannot be guaranteed over peak periods)
  • Please note we cannot delivery to a military address

 


LOCATION DELIVERY TIMES COST

Australia metro

1-3 BUSINESS DAYS

FREE EXPRESS OVER $80 OR $7.99

Australian rural

2-4 Business Days

FREE EXPRESS OVER $80 OR $7.99

New Zealand

1-2 business days to METRO areas

$15.00 AUD

USA

2-6 Business Days

Free Over $150 USD Or $15.00 USD

United Kingdom

2-6 business days

$25 AUD

Europe

3-6 Business Days

$29.95 AUD

Standard Shipping

Location Delivery Times Cost

New Zealand

4-11 Business Days

FREE on orders over $120 OR $12.00AUD

United Kingdom

6-20 Working Days

FREE Over $150 OR $19.00 AUD

Europe

6-20 Business Days

FREE Over $150 OR $14.95

USA

Shipping to the USA? Visit Our US Store HERE

Duties & Taxes

Taxes and Duties

Please note taxes and duties may be charged for international orders. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will receive a store credit for the cost of your order minus any extra shipping charges and taxes incurred by us from the shipping company.

 

Currency

All prices shown on Outcast Clothing are in AUD. If you are placing an international order, Your order total will be displayed in AUD at checkout (even where you are using our currency converter to view prices in your local currency) the bank that has issued your card determines the currency conversion rate. We cannot make any guarantees regarding the current exchange rate or what you will be charged by your bank.

PRE-ORDERS

Please note after placing an item on Pre-order your order will not be shipped out until the pre-order item(s) arrives in stock, If you have purchased multiple items they will be shipped out once all items are in stock.

CHANGES TO ORDERS/CANCELLING PRE-ORDERS

Please carefully check your billing and shipping information before you place your order as our dispatch team processes orders quickly and is unable to make changes to orders once they are shipped. We are also not able to cancel any orders After they are placed.

SHIPPING DELAYS DURING SALE PERIODS & PUBLIC HOLIDAYS

Due to the huge response we receive during sale and promotional periods, there are times where we will be unable to ship your order the following business day. Please allow additional days for the processing of your order during these sale times, as well as any public holidays when our dispatch center is closed.

STILL HAVE ANY QUESTIONS?

SEND US AN EMAIL

 CUSTOMERHAPPINESS@OUTCAST-CLOTHING.COM