FAQs

How long does the sale go for?

Our sale is on for a limited time, don’t miss out! Sign up for our mailing list to be the first to hear about all the latest deals and exclusive updates.

What is Outcast’s return policy for Black Friday purchases?

Yes, qualifying items can be returned as usual in line with our returns policy.

Please note: any items discounted by 50% or more off their original price are considered Final Sale and cannot be returned. These items will be clearly marked as Final Sale at checkout.

I placed an order before the sale, can I still get the discount?

Unfortunately, we’re not able to apply discount codes to orders once they’ve been placed.

To make sure you don’t miss out next time, subscribe to our emails or turn on post notifications on our socials - that’s where we share all exclusive offers first.

What is the site-wide sale discount code?

No code required - all full-priced items are automatically discounted during the sale.

Keep an eye out for special bonus codes we may release via email or SMS - make sure you’re signed up so you don’t miss out.

How do I get a discount during the site-wide sale?

Site-wide discounts are automatically applied to eligible full-priced items at checkout - no code needed.

For additional promotions (such as FLASH10 or LOYAL25), you’ll need to enter the code at checkout at the time of purchase, as communicated onsite.

Can I use gift cards or store credit during the sale?

Yes, you can redeem gift cards or store credit as normal during the sale period. Apply these at checkout before finalising your order.

Can I combine other discount codes with the sale?

No - additional discount codes aside from those communicated during the sale period can’t be used in combination with the sale.

Will shipping times be affected by the sale period?

Due to high order volumes, please allow additional processing time during sale periods.

Your order will still be shipped within the delivery timeframe paid for once it’s dispatched, and you’ll receive tracking details as soon as your parcel is on the move.

Can I earn loyalty points on sale items?

Yes - loyalty points are earned on all purchases made during the sale. Points will be automatically added to your account once your order is completed.

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